Frequently Asked Questions
What sizes are your prints available in?
Our fine art prints are currently available in:
- A4 (21 × 29.7 cm)
- A3 (29.7 × 42 cm)
- A2 (42 × 59.4 cm)
Digital downloads include high-resolution files ready for printing.
Do the prints come framed?
No, all prints are supplied unframed, allowing you to choose a frame that best suits your home and style.
What paper are your prints printed on?
Our prints are professionally printed on premium semi-gloss paper using high-quality inks, producing rich colours and beautiful detail that are made to last.
Where are your prints made?
Each order is professionally printed by our trusted print partner, helping to reduce delivery times and minimise unnecessary shipping.
How long does delivery take?
Most orders are printed within 1–3 working days before being dispatched. Delivery times will vary depending on your location but are typically 2–5 working days within the UK.
How do digital downloads work?
Once your purchase is complete, you’ll automatically receive an email with a secure download link. Simply download your artwork and print it at home or with a professional printing service.
Can I print my digital download more than once?
Yes. Your digital download is for personal use, so you can print it as many times as you’d like for your own home or as a personal gift.
Can I use your artwork for my business?
No. All artwork is for personal use only and may not be reproduced, resold, shared or used for commercial purposes without written permission.
What is your returns policy?
As each fine art print is made to order, we cannot accept returns for change of mind. If your order arrives damaged or incorrect, please contact us within 14 days and we’ll be happy to help.
Digital downloads are non-refundable once the files have been delivered.
My print arrived damaged. What should I do?
We’re sorry to hear that. Please email us with your order number and clear photographs of the damage within 14 days of delivery, and we’ll arrange a replacement as quickly as possible.
Can I request a custom print?
We’re always open to new ideas. If you have something in mind, please get in touch via our Contact page and we’ll let you know if it’s something we can create.
How can I contact you?
You can contact us anytime via our Contact page or by email. We’ll aim to reply within 1–2 working days.
Do you offer free shipping?
Shipping costs are calculated at checkout based on your delivery location. Any free shipping promotions will be clearly displayed on our website when available.